Testimonials

See what a few of our clients have had to say about their Pro-Leak Solutions experience!


As the GM of Cachet Estate Homes, it is my pleasure to provide my support of Pro-Leak Solutions. We have had the pleasure of dealing with Jody since 2010, during which time he has provided not only Cachet Estate Homes with excellent customer service, but our homeowners as well.

During the course of these past few years, Jody has always delivered on his promises. Not only were our expectations met, they were often exceeded. He deals with our homeowners in a professional and timely manner, leaving them extremely satisfied.

In the construction industry, it is often hard to find a trade who is dedicated, however, Jody has shown that he takes pride in what he does and it is shown through his work.

It is for these reasons that I offer high recommendations for Pro-Leak Solutions without reservation. Jody’s efforts and capabilities as a solid and reliable trade and expert in his field will truly be an asset to any establishment.
— Domenic DiGenova - Cachet Estate Homes
Hello,

Many thanks to Jody!!!

Just wanted to forward our deepest gratitude and thanks to Jody Walker for his fantastic service and knowledge. The time and attention he took to locate the exact problem and offer a quick and very cost effective solution solved our very serious basement leaking issue.

Water had been pouring into our basement each time it rained causing damage to our finished basement and new carpet. We had contacted several other waterproofing and basement leak companies and received estimates ranging from $3,700 to $6,000 to excavate and waterproof the exterior of our home. The cost along with the destruction of our deck, interlock pathway and landscaping were the source of many a sleepless night for us. Desperate for another solution we contacted Pro-leak Solutions and Jody came out the very same day, he did not just give us a 5min quote like all the others...he actually explored the problem noting that it was a tie rod hole that simply needed to be repaired to stop the water. The hole along with some other troublesome issues were fixed quickly at a fraction of the cost of our lowest quote!! And instead of the extensive deck, sod, interlocking and landscaping repairs we only have a small section of drywall to replace!!!

Needless to say we sleep better now knowing that the problem is fixed once and for all and we did not have to empty all our savings to do it!!

Thanks Jody and Pro-leak Solutions!!! We will and would be happy to recommend Jody to anyone with a basement leak issue big (like ours) or small!!

Cheers,
— Daniela and Brian Stephenson - Pickering, ON
When we bought our home 2 years ago we decided to repair a crack that ran up behind the electrical panel when we replaced the panel even though it was not leaking. Jody coordinated things with the electrician and hydro so the old panel came down, the crack was repaired and the new panel went up, all in a matter of hours.
When we noticed another crack that was leaking a few weeks ago, of course we called Jody again. He is amazing, very professional, takes the time to explain everything and answers all questions, and does a quick neat job. No more leak!
Thank you Jody.
— Jane Ann Fenner - Milton, ON
Please note that I had a flood in my basement and called Pro-Leak Solutions. I found out about Pro-Leak from a friend who highly recommended the company. Pro-Leak is an amazing company. Jody showed up and spent time to fully investigate and understand the source of the leak. His professionalism and expertise were outstanding. Jody was able to uncover the problem which was due to not having weeping tiles when the house was built. He was able to provide me with options and valuable information that saved me money. I would highly recommend this company for any issues you may have with leaks. It is so refreshing to deal with a person that is extremely knowledgeable, honest and goes the extra mile. Thanks Jody and Pro-Leak.
— Margaret Pelan - Bolton, ON
This is a brief testimonial on how impressed my wife and I were with the expertise and courtesy that was shown by Jody when he came to fix our basement leak. We possibly had 2 relatively significant leaks. However, after thorough inspections (he had to cut into the drywall), Jody determined that the leak was not in fact from cracks but from the entry of the hydro duct into the house and from the furnace room respectively. He subsequently confirmed this. We were able to get this fixed for a nominal sum. Jody to our surprise did not charge us a dime for the hours he spent looking for the crack and the labour cutting into the drywall. He advised us on what needs to be done to fix the leaks as a DIY measure. It is surprising in the current climate of hurry and excessive cost to find someone as professional as Jody, who cares about the quality of his work, and his customers. He is not just driven by money and how many jobs he can get done in a day. This is very refreshing and recharges my faith in human nature. I have no hesitation in recommending Jody to anyone and will certainly use him and his company if the need arose in the future.
— Dr. Chanth Seyone - Richmond Hill, Ontario
Our insurance company ordered an inspection of our house and the home inspector identified a crack in the foundation that needed to be assessed and repaired. We contacted Jody Walker at Pro-Leak Solutions and were immediately impressed by his professionalism. He explained the repair process to us and was very knowledgeable. After assessing the crack, he found that it was not a concern for future leakage. He also examined several other cracks in the foundation and fortunately none of our cracks were a concern. However, should we develop a leak in the future, we will not hesitate to call Pro-Leak Solutions and will be recommending them to our family and friends.
— Craig and Michelle McNair Barrie, ON
We just wanted to say how much we appreciated you rearranging your schedule to accommodate us yesterday. We were impressed with how comprehensive you were in completing our basement wall repair and ensuring that we understood each step of the process. We came away confident that the job was done right and that our basement is now safe and sound and best of all is now leak free!
— Sharon & Dean Abraham - Oshawa, ON
A big thank-you to Jody. Not only a wonderful disposition, but a very informed and professional business man indeed. Jody was in and out of our home in just a couple of hours. He repaired a leak in our basement that we had been putting off for some time, as we thought it would cost us an arm and a leg, not to mention the mess! Jody fixed the problem and even with all the tremendous amount of rain we’ve had recently, our basement remains dry and leak free !!! Jody did an excellent job and he left the site as clean as he found it. Kudos to Jody and a big thank-you from us !!!!! We highly recommend your product!
— Sandy & Helen Pickering, ON
Jody from Pro-Leak Solutions did an outstanding job fixing the crack in our basement. He walked me through each step and explained the problem and what the solution was fixing. If anyone is looking for a reliable, honest person to fix any issues with cracks in their basement, then I would have no hesitation recommending Pro-Leak Solutions based on the job they did for me.
— Craig Poulton - Pickering, ON
Jody from Pro-Leak Solutions is very professional and a man of his word. The older townhouse that we had bought in the winter, showed that it had been leaking for some time but we where not sure how bad. Come spring, it proved to be leaking almost non stop. Jody came to the house and said no problem, I can fix that in one day with no digging and no mess. He was true to his word. That night there was a major storm and the basement did not leak. I am so impressed THANK YOU SO MUCH!
— Diane Caton - Bradford, ON
Hi Jody... I just wanted to send you a brief note of thanks for completing the repairs to our basement leaks that were found after the purchase of our current house. As you may expect, the thought of basement leakage upset my wife and I very much. After contacting you and getting you to do the repairs, you gave us the encouragement that we needed to ensure that your solution was absolutely safe, secure and the best out there. I am pleased with your workmanship, attention to detail and price. Thanks so much for your work and I will be sure to send further referrals your way.
— Allan de Vera - Georgetown, ON
We discovered a leak in our basement wall and we contacted Jody from Pro-Leak Solutions, who came recommended by a friend. He promptly assessed the situation and explained in great detail the steps involved to fix the leak. The leak was fixed very quickly, efficiently and professionally. Not only was Jody a true professional but he is honest and friendly. I have no hesitation in recommending Pro-Leak Solutions.
— Jane Leong - Oakville, ON
I want to take this opportunity to thank Jody Walker for the outstanding service call made to my home On Wednesday afternoon.I am most impressed with his experience and level of service.We were in a serious bind and he came to our rescue.

I will recommend Jody for future jobs as he is honest, reliable and trustworthy. He is the back bone of your business.

Thanks Jody for your professionalism!
— Sharon Montgomery - Oakville, ON - Royal LePage Real Estate Services
Thank-you Jody Walker and Pro-Leak Solutions for the positive experience you provided. All the ads and testimonials on your website have proven to be true.

The crack in the basement wall had been causing me concern so I did some research about basement foundation repairs. There are many companies out there which provide all types of basement repair. After my investigations I contacted 3 companies to request an estimate. One company did not even respond to my email, another one did but the person who phoned was very off-hand about my job and treated my questions with a very flippant manner. Jody Walker returned my email promptly with a couple of questions about the crack, then followed that up with a very informative phone call.

The day that Jody was to arrive to complete the job he called ahead to let me know he was on the way, then arrived on time. Prior to the repair and during the Pro-Leak Solutions process Jody Walker explained and showed me what was happening. (I found that very respectful, as a homeowner, and I found it a refreshing attitude.) Following the work in the basement where the job was completed, the area was cleaned up well. The repair was completed at a reasonable cost.

Since Jody Walker provided the Pro-Leak Solution to the crack in my basement wall there has not been a drop of water in the basement. Hurray! There was absolutely no digging involved and I now have a lifetime transferable warranty on the repair. I highly recommend Pro-Leak Solutions and Jody Walker.
— Vicki Bedford - Niagara West, ON
A note of thanks to Jody, Pro-leak Solutions. I contacted Pro-Leak Solutions for fixing my wet-basement. We had moved in 2 years back and nothing came up during home inspection. During a heavy rainstorm the basement leaked heavily causing a major part of the floor to be flooded. I spent a few sleepless nights before I contacted Jody from Pro-Leak Solutions. That was a great decision as I was about to find out: It was impressive -the promptness and efficiency with which Jody responded was immediate. He came over and gave an informative presentation using his iPhone (photos) explaining the end to end process.

I was impressed that he could fix the leak through his innovative solution- no digging, no massive costs, no hassle. Its been a couple of months (and many heavy rainstorms) that I have come to appreciate Jody’s efforts. There is no sign of a leak anymore. Sleeping a lot better now :)

Thanks Jody
— Alok Saksena - Pickering, ON
Thanks again for coming out to Guelph and sealing our Cold Joint and repairing the leak. We found you very professional, and appreciated you walking us through everything you were doing. It was nice to have it done, but better to actually see how and why you were doing each step. We also appreciated the fact that you called the next week after 3 more days of rain to make sure that the seal had held up (which it did).

Your work and lifetime guarantee helped us sell our house, and show that we had the work done professionally.
All the best,
— Greg and Kim Cox Guelph, ON
Pro-Leak Solutions have provided a solid repair solution to the foundation cracks in my home. Good job.
— Frank Babic, P.Eng - Mississauga, ON
As we prepared to put our home on the market, we did numerous home improvements including foundation crack repairs.
Pro-Leak Solutions came highly recommended. We had several different trades through our home in a short period of time and can honestly say that Jody was the most professional and thorough of them all. Jody is meticulous and genuinely cares about doing the job right. In addition, the price was extremely attractive especially compared to others. Pro-Leak Solutions exceeded our expectations in every way!
— Guy and Chrissy Pigeon - Oakville, ON
It is always someones worst nightmare to buy a home and have issues after you close the deal. As a Realtor myself I have seen this happen many times to others and recently to myself! My husband and I bought a rental property and on day of closing discovered a leak in the basement.

I had heard many people speak highly of Pro-Leak Solutions so I decided to give them a call. I explained my situation and the leak was dealt with immediately. I was provided fast service, a professional and knowledgeable technician and best of all no digging, no mess and a lifetime guarantee! I also learned a great deal about the process and was welcomed to watch how the whole process of how the repair works!

I would not hesitate to recommend Pro Leak to any friends, clients or colleagues. True professionals!
— Rhonda Smith - Oakville, ON - Royal Lepage Real Estate Services Ltd.
I am really thankful that I chose you for the job. I can finally have some peace of mind when it rains. I can’t tell you enough how I’m pleased with the outcome of my basement. There are not many people out there that would have taken the time in explaining step by step on the procedures, let alone show the customer the steps.

You are very highly recommended by me.

I’m highly impressed. Like I said before, it’s a real shame that in the working world, we don’t have many honest people like yourself.
Once again, thank you.
— Cinzia Guglietta - Beeton, ON
I wanted to take the time to extend my appreciation! When I called Pro-Leak Solutions at 4pm on Monday afternoon, I was panicked and very upset about the water on my basement wall.

After spending 5 minutes on the phone with you explaining the issue with the water leak in the basement, you brought my stress level from a 10 to a 6.

Upon informing you that my house was up for sale and expressing the urgency in taking care of this matter, you kindly offered to come out asap that evening and took my stress level down to a 4. I cannot tell you how pleased I was when you extended your help and services that same evening even though it meant traveling to my home from an out of town job (over an hour away). When you called me again around 8pm to reconfirm you were on your way, you relieved my stress level even more.

You then arrived, introduced yourself and walked me through the process with the utmost professionalism, and you took the time to explain the problem in a manner that was very easy to follow and understand. My stress was gone and I knew I had made the right decision in calling you!

Jody, there truly are a few professionals as dedicated to customer service as you are. Your commitment in coming to my home after 9 pm and working until after midnight is a true testament to how much you care about your business and your customers! You truly went above and beyond my expectations.

I will recommend your services to anyone I know without any hesitation.

Don’t change a thing about how you run your business – you stand out from the cookie cutter businesses out there!

I wish you continued success!”

Truly Stress Free Now
— Josie Cipriani - Oakville, ON
Jody, thank you so much for fixing our two foundation cracks last week! I appreciate how quickly you came over to repair the cracks and how you took the time to explain each step in the process. The lifetime guarantee is especially comforting and I have passed your information onto my associates and friends. I will not hesitate to recommend you to my clients as well. Thanks again Jody!
— Cheryl Ledamun - Waterdown, ON - RE/MAX Escarpment Realty Inc., Brokerage
Great job, Pro-Leak Solutions came over right away to fix the 2 cracks. Jody was there for 6 hrs and did a fantastic job...a person who cares about his work.
— Rob and Donna Lutz - Waterloo, ON
After moving into our new home, we had the unpleasant surprise of a basement foundation leak issue during a major rainstorm. We were so relieved when we contacted Pro-Leak Solutions and got such a fast response. The entire repair process was thoroughly explained and the work was started very promptly and completed quickly. Jody went out of his way to follow up after the next rainfall to ensure everything was okay and explained how we could better maintain a leak-free environment. We are very happy to have a dry basement while we settle into our new home and we are very thankful that Pro-Leak Solutions came to our rescue!
— Moira and Steven Sherman - North York, ON
I was looking to sell my house, but there was a leak in the basement and I was worried that the house wouldn’t pass inspection. My agent advised me to call Pro-leak Solutions and I’m glad I did because they were very professional, and they fixed the leak right away. I listed my house and within 30 days received an offer.

Best of all, the house passed inspection (providing peace of mind, and helping us seal the deal).
— V. Colucci - Brampton, ON
Whenever the snow melted, it rained, or we ran the sprinkler, our basement leaked. After searching the internet for the best solution, we called Pro-Leak Solutions and arranged for them to come by for the free estimate.

A professionally dressed Pro-Leak Solutions technician arrived on time. He thoroughly explained the products and the procedure that he would use. The high pressure system seals crack completely from the inside, right through the wall, to the outside. They have a lifetime guarantee and many satisfied customers.

Compared to other possible solutions this was cost effective, and there was no digging of lawns or flower beds.
After completing the work, the technician left the area cleaner than it was before he arrived.

The repair has since been tested by many heavy rains… We no longer have a leak in our basement.
Job completed on time for the agreed price, thank-you.
— S. Baker - Brampton, ON
Thanks to Pro-Leak Solutions for taking care of our leaky concrete basement, no outside digging, repair was done on the inside, this is a definite plus . In this day and age of everyone being in such a hurry, you took the time to do the job right and guaranteed it for a lifetime, which we are truly thankful for. You are truly professional, you take pride in your work and you care about the people you are working for. Then you followed up with a call to make sure our basement had no leaks, this tells me you are a true professional. We highly recommend you.
— Marilyn Fleming - Keswick, ON
We had just moved into our home when we discovered multiple leaks in the basement. A friend recommended Pro-Leak Solutions. They promptly initiated a service call and provided a detailed analysis and reasonable estimate.

The whole process was clearly explained to us and the work was performed as promised. We were very impressed with the quality of work and the professionalism of the installer.
After the first rainfall, the installer contacted us to verify that our issues were resolved.

We are relieved that we did not need to repair the leaks by digging outside and we appreciate the peace of mind offered by the lifetime warranty. We would recommend Pro-Leak Solutions without hesitation.

Thanks, Pro-Leak Solutions!!!
— Philip Morris - Markham, ON
“Jody is honest, reliable and thorough in the approach he takes in his work. He genuinely cares about solving your wet basement problems. For me, he was genuinely interested in helping identify the problem areas when our basement experienced multiple leaks, conducting exhaustive inspections to ensure he found the source of the problems. His work has proven to provide 100% dryness in our basement.

Having a wet basement is a stressful event and I assure you, your stress will be relieved if you call Jody. Simply put, he is an honest, dependable guy who will solve your problem.
— Eric Ross - Stouffville, ON
Upon inspection of our home prior to selling, the inspector discovered a crack in the basement foundation and we were required to get it fixed before closing. Being concerned and looking for somebody who could fix our problem on time and on a budget, we had Pro-Leak Solutions come in to fix the problem as they were referred to us by our Realtor. Anyone looking for somebody professional, dedicated and who answers all of your questions before starting the job, I recommend Pro-Leak Solutions. Even if you think the price point is slightly higher than somebody else in the market you will not be disappointed with the end result. It was a pleasure dealing with this company and the impression left on us is that of a long term future relationship. I will not give a second thought to call you or recommend you. Keep up the good work!
— Nausheen Tanweer - Stouffville, ON
I just wanted to give you a quick update.... there has been no leaking anymore since you fixed the problem!

I’d like to take this opportunity to say THANKS to you again! My wife and I really appreciated your excellent services. Your professionalism and honesty made a very good impression on me. I shopped around and talked with a couple of contractors before I contacted you. Most of them suggested to dig from outside and it would cost me over a thousand, but you helped identify the root cause of two tie rod holes and fixed it for next to nothing.

I’ve passed your contact info to my real estate agent, and strongly recommend her to contact you in the future in case she has any clients who may have basement leaking concerns.
— Andy Xia - Markham, ON
Our place in Burlington had water on the carpet. This happened on 30 December, when everyone is busy and ready to party for new year. I got Jody’s reference from my Realtor. He came on 31st December and finished the work. He is a true professional and nice person to talk too. Very knowledgeable and accurately found where the problem was and resolved it. I would highly recommend Jody.
— Mandar D - Burlington, ON
I’ve used Pro Leak Solutions on a couple of occasions and have been nothing but impressed by their workmanship and prompt efficient service. As a realtor I run into basement cracks often and Jody (Pro Leak Solutions) will be the company I recommend to all of my clients to fix their crack issues.
— Erin Chantler - Alliston, ON
Jody was great fixed our 2 leaks in our basement without trying to sell us products and fixes that were not needed! Called after the thaw to make sure everything was fixed and no more leaks! Thanks again and would recommend jody and pro leak to anyone who wants an honest company who will tell you what will work and fix your leak!
— Candace Neeb - Markdale, ON
I was introduced to Jody Walker by a contractor when I had a major problem with a leak in one of our listings that could not easily be identified. It was supposedly repaired 10 years prior. Jody was relentless in finding the problem and in ensuring its repair. Since that time, I have used Jody on numerous occasions whenever I have had a question or a water problem. I am a real estate broker and when I recommend a person it is a reflection on my 25 years of success in the business. I want this person to be ethical, to deal with my referral quickly and efficiently, and to offer the best products and solutions possible at a reasonable price with a good warranty. Jody, over the years, has met and exceeded my expectations on all occasions. I would personally use Jody for any water issues in my own home. His work, as well as his service to clients, goes above and beyond. Thank you Jody for your excellent work!
— Betty Durocher
I have known Jody for last five years. Jody has done many jobs for my clients during this period, He is an honest, knowledgeable and dedicated professional, who does his job to the best of his ability. All of my clients were very much satisfied and happy with his work. I would highly recommend Jody for any sort of leak in the basement without any hesitation.
— Muhammad Munawar
Thanks Jody for the great job on fixing the fine cracks in my basement.
He showed me the steps on how he fixed the problem. He was very professional and very polite. I would give him a 5 star rating. Well deserved.
— Sue Kilpatrick - Whitby, ON
We have used Pro-Leak Solutions several times...their work is outstanding. If you are looking for a company that is reliable, responsible, with competitive prices, Pro-Leak Solutions is for you.
— Richard Perry - Vaughan, ON
Excellent service, impressive technique, great attitude! WOW!
— Don Gauthier - Newmarket, ON
I want you to know that my experience with you today was excellent. I called about a water leak I had in my basement and the professional advice and troubleshooting I got was amazing. They helped me narrow down my problem over the phone without asking for a credit card or any form of money. I have never experienced such great service.
— Durval Rodrigues - Brampton, ON
We found Pro-Leak on the Bryan Baeumler web site as an approved contractor. Jody was great to deal with. We sent him a picture of the crack in our basement wall and he was able to provide a quote immediately. We were able to book Jody pretty quickly. As he was working, he took the time to explain the process to us.
We were completely satisfied and would not hesitate to recommend Jody
— Steve Gerry - Barrie, ON
I was referred to Jody by my neighbour (a civil engineer) to repair a
crack in my basement. Jody responded very quickly, provided a quote
and did the work within a couple of days. Highly professional job.
Explained all of the steps as he completed them. Impressed with the
transferable lifetime warranty. We’ve had rain since the repair and
no water leaking into the basement. Thanks Jody for a job well done!!!
— Cynthia Mathews - North York
I had a leak in my basement and I didn’t know where it was coming from. I contacted pro-leak and the issue was diagnosed very quickly. It turned out to be a leak around the hydro sleeve. Once the sleeve was properly sealed, the water leak didn’t occur again. Pro-leak followed up with a return visit 2 days after the crack was sealed to ensure there wasn’t any further issues. Very happy with the service.
— Ian Cargman - Thornhill, ON
Jody came highly recommended by our real estate agent and we were not disappointed. He’s a friendly guy and he clearly explained the process before hand when providing an estimate. The final result was very neat and professional looking, far exceeding the quality of the repairs that the builder had done when the house was built. The price was quite reasonable. I would have done this years ago if I’d known.
— Dave & Ann Audet - Richmond Hill, ON